30-Day No-Hassle Return Guarantee
Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging.
Your return may be subject to restocking and shipping fees for each individual product as defined in our Returns and Exchange Policy on our website at (Return Policy) If you want to return an item please call us at 1-866-395-9763 or E-mail Us and we will give you instructions on where and how to ship.
Please Note:
- No two granite pieces are alike – making each natural granite furniture panel a beautiful, one-of-a-kind masterpiece. Natural stones vary in colour, pattern, and texture. The actual stone delivered may differ somewhat from the sample shown. The purchaser acknowledges that additional stone ordered at a later date can be more costly and cannot be guaranteed to match the original stone. All sizes are approximate to within 1/8″.
- While our patented connector system makes StoneLite Furniture ™ table bases inherently stable, a glass tipping hazard does exist for some designs. Small children and pets should be monitored and not left unattended in rooms where StoneLite Furniture ™ tables are present.
- Tables are intended to support tableware (e.g., glasses, coffee mugs, plates) and lighter-weight decorative items. At no time should StoneLite Furniture ™ tables be used for seating.
- All ASF Ltd. tables are made to be static, in-place pieces of furniture and are not to be picked up directly. If you wish to move the item, please disassemble and reassemble in the location desired.
- Due to variable computer displays and their individual settings, Artisan Stone Furnishings Ltd. (ASF) cannot guarantee and is not responsible for the accuracy of the stone and or glass colours displayed on the purchaser’s monitor.
Warranty
StoneLite Furniture’s warranty program provides the following coverage based on indoor use only of our furniture.
- Granite panels and components for 5 (Five) years.
- Parts and labour for 5 (Five) years.
- Glass is not covered by the warranty.
- This warranty is limited to normal wear and tear and does not cover damages resulting from misuse, abuse, prolonged exposure to liquid or oil, neglect, mishandling, unauthorized modification, structural failure, or damage that is considered an Act of God.
Artisan Stone Furnishings Ltd. (ASF) makes no warranties—implied or expressed—as to stain resistance or imperviousness of the products to scratching. Normal wear and tear for the purposes intended will not cause scratches or staining.
Note: Industrial environments are not considered warranteed applications and are not be covered under ASF’s 5 Year Warranty unless expressly addressed in writing in a separate warranty document.
Corporate Office – Artisan Stone Furnishings Ltd.
Site 1 Comp 1 RR , South Edmonton,
Edmonton, Alberta T6H 4N6
Canada
Ph: 780.955.7575
